• Orders placed before 1:00PM AEST, Monday - Friday will be dispatched same day.
• Orders placed after 1:00PM AEST, on weekends or public holidays will be dispatched next business day.
• All orders are dispatched from Melbourne, VIC Australia. 

• Stevie May offers free express shipping with all Australian orders.
• We offer free express shipping with all orders via Australian Post.
• Startrack Premium Express Shipping is available at checkout and recommended for time sensitive orders.

• Stevie May offers express international shipping for a flat $10 fee.
• Wherever possible we will ship international orders with DHL Express. We recommend providing a physical address rather than a PO Box for this reason.
• DHL Express estimates 3-5 business days for delivery to metropolitan areas of major international cities.

• All international orders are dispatched from Melbourne, VIC Australia.
• We provide the option at checkout to prepay your import duties and taxes. These duties are calculated based on your shipping address and order value.

• Occasionally, Stevie May will offer selected items for pre-order.
• To pre-order an item, an order must be processed as normal by payment of the full amount of the order value, inclusive of postage costs if applicable.

• If an item is unsuitable, you are entitled to a full refund.
• Should you wish to return an item it must be sent back within 7 days of receiving your order.
• Returns will only be accepted where by the item is in unworn and original condition with all tags attached.
• The return shipping method and associated costs are the responsibility of the customer.
• Your refund will be credited to the same payment method used to make the original purchase. 

Once an order has been placed, we cannot change or cancel this order. Orders will need to be returned for a full refund.

Stevie May does not offer direct exchanges. If you would like to change an item for a different size or colour, you will need to place a new order.