• Orders placed before 1:00PM AEDT, Monday - Friday will be dispatched same day.
• Orders placed after 1:00PM AEDT, on weekends or public holidays will be dispatched next business day.
• All orders are dispatched from Melbourne, VIC Australia. 

• Stevie May offers free express shipping via Australia Post with all domestic orders.
• Stevie May provides the option to upgrade to Startrack Premium Express Shipping for a flat $10 fee.
• Stevie May strongly advises choosing this premium service for time sensitive orders.

• Stevie May offers international shipping via DHL eCommerce International Shipping for a flat $10 fee.
• Stevie May provides the option to upgrade to DHL Express International Shipping for a flat $20 fee.
• We recommend providing a physical address rather than a PO box for international orders.

• All international orders are dispatched from Melbourne, VIC Australia.
• We provide the option at checkout to prepay your import duties and taxes. These duties are calculated based on your shipping address and order value.

• Occasionally, Stevie May will offer selected items for pre-order.
• To pre-order an item, an order must be processed as normal by payment of the full amount of the order value, inclusive of postage costs if applicable.

• If an item is unsuitable, you are entitled to a full refund.
• Should you wish to return an item it must be sent back within 7 days of receiving your order.
• Returns will only be accepted where by the item is in unworn and original condition with all tags attached.
• The return shipping method and associated costs are the responsibility of the customer.
• Your refund will be credited to the same payment method used to make the original purchase. 

Once an order has been placed, we cannot change or cancel this order. Orders will need to be returned for a full refund.

Stevie May does not offer direct exchanges. If you would like to change an item for a different size or colour, you will need to place a new order.