• Orders placed before 11:00AM AEDT, Monday - Friday will be dispatched same day.
• Orders placed after 11:00AM AEDT, on weekends or public holidays will be dispatched next business day.
• All orders are dispatched from Melbourne, VIC Australia.

• Stevie May offers express shipping via Australia Post with all domestic orders for a rate of $10.
• Stevie May provides the option to upgrade to Startrack Premium Express Shipping for a flat $15 fee.
• Stevie May strongly advises choosing this premium service for time sensitive orders.

• International orders may experience minor delays due to COVID-19.
• Stevie May provides the option to upgrade to DHL Express International Shipping for a flat $30 fee.
• We recommend providing a physical address rather than a PO Box for international orders.

• All international orders are dispatched from Melbourne, VIC Australia.
• We provide the option at checkout to prepay your import duties and taxes. These duties are calculated based on your shipping address and order value.

• Stevie May does not accept returns on sale items including Warehouse Sale and promotional discount items.
• Should you wish to return a full price item it must be sent back within 7 days of receiving your order.
• Returns will only be accepted where by the item is in unworn and original condition with all tags attached.
• In the event a return does not meet the set standards, Stevie May reserves the right to reject the return.
• The return shipping method and associated costs are the responsibility of the customer. It is recommended you send your return via a traceable method and retain proof of postage until receiving confirmation that your return has been processed. Stevie May does not take responsibility for returns that are not received.
• All items should have a returns form included with the item when sent back to our returns team. You will find this enclosed with your order.
• Please allow 7 business days for your return to be received and processed.
• Your refund will be credited to the same payment method used to make the original purchase.
• You will receive an email to confirm once your refund has been processed.
• All refunds will be made in AUD. Please be aware any affects on foreign currency are the responsibility of the customer and will not be covered by Stevie May.
• If you have purchased an item from a Stevie May stockist, you will need to contact them directly.

Once an order has been placed, we cannot change or cancel this order. Orders will need to be returned for a full refund.

Stevie May does not offer direct exchanges. All returns items will be automatically refunded as per our returns conditions. If you would like to change an item for a different size or colour, you will need to place a new order. Our products are made in limited numbers. If you wish to secure another size or colour, it is recommended you place your new purchase prior to receiving your refund to ensure you don't miss out.